Group of 4 people photo


Job Description:


Ability to work a flexible schedule when needed.
3-year's experience working with individuals with disabilities

Position Definition:

The Chief Executive Officer is responsible for providing strategic leadership for the company by working with the board of directors and the executive management team to establish goals, strategies, plans and policies. Maintain financial responsibility, ensuring financial stability of The Arc. Create an environment that is productive, satisfying, and rewarding to consumers and employees.

Major Responsibilities:

  1. Establishes credibility throughout the organization and with the board as an effective developer of solutions to business challenges.
  2. Provides leadership and management to ensure that the mission and core values of the company are put into practice.
  3. Develop and recommend to the Board of Directors the annual operating budget and ensure all fiscal reporting is in accordance to generally accepted accounting procedures.
  4. Recruit, interview, hire, train, supervise, motivate and evaluate key Department Heads and most importantly develop and maintain a well-trained, motivated team of employees to meet the mission of the Arc.
  5. Ensure the organization implements an ongoing public awareness campaign to ensure positive community involvement.
  6. Serves as an advisor to the Board of Directors as well as provide information and guidance in the formation of the mission statement, strategic plan and policies. Once adopted, follow the mission statement and the strategic plan and implement policies as written.
  7. Keep the Board of Directors fully informed about the progress of the organization and the challenges it faces and encourage the Board to devote its attention to the major issues confronting the organization.
  8. Serves as the official principle interpreter, spokesperson and representative of the organization.
  9. Develop and maintain financial and personal support for Ridge Area Arc and the Arc Foundation to insure a sound financial base for both organizations.
  10. Fosters a success-oriented, accountable environment within the company.
  11. Perform other duties as directed by the Board of Directors. (This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.)

Supervisory Responsibilities:

  1. Recruit, interview, hire, train, supervise, motivate and evaluate (rewarding or disciplining as necessary) staff members under supervision and most importantly develop a strong, well-trained, motivated team of employees to meet the mission of the Arc.
  2. Ensure the program meets the established guidelines and I or regulations of Department of Children and Families (DC & F), Agency for Persons with Disabilities (APD), Commission on Accreditation of Rehabilitative Services (CARF), Occupational Health & Safety Administration (OSHA), Highlands County School Board, (HCSB), Health Department and any other grantee or regulatory agency.
  3. Maintain regular formal communication with each directly supervised staff member.
  4. Give positive and constructive feedback as needed on the spot. Do so with a positive manner, working on the problem, not the person.
  5. Seek input from appropriate people when doing evaluations. Involve staff in making goals for their evaluations using improvement areas as guidelines. Complete evaluations fairly using examples, not generalities and in a timely manner.
  6. Coach staff with performance problems to improve job skills. Establish reachable goals to help meet Ridge Area Arc, Inc.'s mission statement and vision.
  7. Share information with staff to meet job needs, seek ideas I input from employees. Do not contribute to gossip as a method of communications. Share vision I goals with staff, assuring everyone knows and understands their role in the mission.
  8. Review and approve employee time off (including green slips) & travel reimbursement requests and timekeeping system (for OT or under-utilization).

General Responsibilities for all Arc Employees:

  1. Follow rules, regulations, policies and procedures of Ridge Area Arc, Inc. and the department as defined in the Arc policy and procedure manual (i.e. work time recognition program, reimbursements, leave requests, etc.)
  2. Maintain open and positive communications with consumers, staff, parents, support coordinators, regulatory agencies, the community and other organizations.
  3. Will successfully complete training when required both at the beginning of employment and during employment to include but is not limited to First Aid, CPR, HIV I Aids, HAZCOM, Safety.
  4. Be reliable by being to work as scheduled and on time. When not available for work due to illness or emergency, report to your supervisor in a timely manner, following up with a doctor's release if needed.
  5. Present yourself well as an employee of Ridge Area Arc, Inc. by being a good role model for our consumers (i.e. hygiene, attire, acting with integrity).
  6. Contact the Department's Central Abuse Hotline at 1-800-96ABUSE immediately for any knowledge of or having reasonable cause to suspect that a consumer has been or is abused, neglected or exploited.
  7. Handle routine situations and complete job functions in making decisions with unplanned obstacles / situations. Gather information and use good judgment to make decisions.
  8. Hold information obtained through employment regarding Arc business, Arc consumers I customers and employees in strict confidence.
  9. Be a member of the Arc Safety Team by ensuring the Arc's facilities and programs meet health and safety standards. (a) Report all incidents, injuries and exposures to your supervisor. (b) Identify, report and correct if possible unsafe conditions and actions.
  10. Work a flexible schedule as needed and contribute to a positive atmosphere in the program.
  11. Maintain formal communication with Supervisor.
  12. Provide necessary information to Human Resources to include: automobile registration, current insurance card, insurance declaration sheet and personal information changes timely or upon request.
  13. Show initiative by seeking training opportunities and / or presenting ideas to improve services at the Arc.
  14. 33. Will perform specific duties as assigned by Supervisor, i.e. attending meetings, serving on committees, providing / attending in-service and off-site trainings, etc.

Controls over the Position:

Immediate supervision by the Chair of the Board of Directors of Ridge Area Arc. Chief Executive Officer meets as needed with the chair, board committees, the Executive Board, and quarterly with the Full Board of Directors.

Supervisory Duties:

The following positions shall report directly to the Chief Executive Officer: Director of Program & Services, Director of Human Resources, Office and Facilities Manager, Finance Coordinator, Billing Coordinator, Resale Manager and Director of Development.


  1. The position requires a motivated individual who possesses good supervisory skills, organizational ability, communication skills, knowledge of business practices, fiscal management, political systems, nonprofit regulations, fund development, contract negotiations and proposal writing.
  2. Bachelor's Degree in related area is required. Master's Degree in related area preferred; must have progressive administrative experience working with individuals with disabilities.
  3. Employer will conduct Ievel 2 background screening upon employment, as described in Chapter 435, F.S. including local criminal screening, drug testing, and fingerprinting.
  4. Must possess clean driving record (3 years) as supported by a Motor Vehicle Report (MVR).
  5. Must be a legal driver in the state of Florida as supported by providing copies of driver's license, registration and proof of insurance on private vehicle showing evidence of required insurance coverage as expressed by the current Arc insurance carrier.


  • 1. consult with managerial or supervisory personnel
  • 2. analyze financial data
  • 3. analyze social or economic data
  • 4. direct and coordinate financial activities
  • 5. communicate technical information
  • 6. conduct or attend staff meetings
  • 7. develop budgets
  • 8. make presentations
  • 9. oversee execution of organizational or program policies
  • 10. plan or organize work
  • 11. prepare reports for management
  • 12. use conflict resolution techniques
  • 13. use interviewing procedures
  • 14. use negotiation techniques
  • 15. use oral or written communication techniques
  • 16. use public speaking techniques
  • 17. verify investigative information
  • 18. conduct legal hearings
  • 19. establish policy or laws
  • 20. interpret laws or legislation
  • 21. develop policies, procedures, methods, or standards
  • 22. develop records management system
  • 23. develop staff policies
  • 24. direct and coordinate human resource programs
  • 25. explain government laws or regulations
  • 26. implement employee benefit plans
  • 27. implement employee compensation plans
  • 28. write business correspondence
  • 29. confer with other departmental heads to coordinate activities
  • 30. develop management control systems
  • 31. establish and maintain relationships with community organizations
  • 32. evaluate management programs
  • 33. manage industrial projects
  • 34. negotiate with federal and state agencies and other political organizations
  • 35. promote objectives of institution to associations, agencies, or community groups
  • 36. dictate correspondence
  • 37. analyze organizational operating practices or procedures
  • 38. assign work to staff or employees
  • 39. direct and coordinate activities of workers or staff
  • 40. explain rules, policies or regulations
  • 41. implement employee bargaining agreements
  • 42. recommend solutions of administrative problems
  • 43. resolve personnel problems or grievances
  • 44. resolve worker or management conflicts
  • 45. analyze operational or management reports or records
  • 46. manage contracts
  • 47. negotiate business contracts
  • 48. supervise advertising or public relations staff
  • 49. write sales or informational speeches
  • 50. maintain safe work environment

Minimum Education: Bachelor's Degree

To apply for this position, please visit the CareerSource Heartland center nearest you.